Short answers, no run-around.
22 articles covering onboarding, credits, Etsy integration, AI generation, and troubleshooting. If something isn't here, write to hello@elistit.com. A real person on the team replies, usually within a day.
Getting started
Set up your account, connect Etsy, and ship your first listing.
Setting Up Your Elistit Account
Create your account, connect your Etsy shop, and get ready to start producing listings.
Etsy Shop Setup Checklist 2026
Complete checklist for setting up a new Etsy digital art shop. Cover legal, branding, technical, and policy requirements before your first listing.
Creating Your First Listing with Elistit
A step-by-step walkthrough of creating your first Etsy listing using Elistit's guided workflow.
Getting Started with the Design Assistant
How to use the Design Assistant, a chat-based product co-pilot that suggests what to make next, backed by your sales data and 8 trend sources.
A project failed: what happens to my credits?
When a pipeline fails, Elistit refunds your credits and retries up to 3 times. How to read the failure, when to wait, and when to contact support.
Billing & credits
How credits work, what each action costs, plans, invoices, refunds.
How to Choose a Plan
Compare Elistit's pricing plans and find the right fit for your Etsy shop's production volume.
How the Credit System Works
Understand how Elistit's credit system works, what actions cost credits, and how to manage your balance.
How Credits Are Used Per Tool
A detailed breakdown of credit costs for each Elistit tool: AI generation, upscaling, mockups, and more.
Billing, Invoices & Refund Policy
Answers to common questions about billing, invoices, payment methods, and refunds.
AI generation & tools
Prompting tips, upscaling, market intelligence, and how the AI tools behave.
Tips for Better AI-Generated Images
Get better results from Elistit's AI image generation with these practical prompting tips.
How Image Upscaling Works
Learn how Elistit's AI upscaler turns your images into 300 DPI print-ready files at any standard size.
Using Market Intelligence
How to read the Market Pulse dashboard, the 8 trend sources it pulls from, what each surface shows, and how to turn signals into listings.
Projects & product types
How each pipeline behaves: wall art, posters, clipart, stickers, SVG, custom, and Bring-Your-Own-Art.
Approving a clipart or sticker batch
Clipart and sticker projects pause for your review before delivery. What to check, how to approve or regenerate, and what happens next.
Posters: the one physical product
Posters are Elistit's only physical product. You list the design, and the buyer gets a shipped print, never a file. The print-ready master is produced when a poster sells.
Bring Your Own Art (BYOA): uploading your existing designs
Already have artwork? Skip generation and run your own files through Elistit's upscale, processing, and listing pipeline at a flat credit cost.
Aspect ratios: which one to pick
Wall art uses 3:4 or 4:3, posters 2:3 or 3:2, clipart and SVG 1:1, greeting cards 5:7. Why each product type is locked to its own set of ratios.
Choosing a generation model
Each product type lets you pick the AI model for your images. Cheaper models are faster and cost less; premium models give better composition and detail.
Etsy & integrations
Connect your shop, auto-draft listings, file delivery, and integrate Elistit with the rest of your stack.
How to Connect Your Etsy Shop
Connect your Etsy shop so every completed project creates a draft listing directly in your shop manager, title, tags, mockups, and files attached.
Draft Listing Creation
When you complete a project, Elistit creates an Etsy draft listing with title, tags, description, mockups, and files attached, ready for your review.
My Etsy draft listing didn't publish: what's wrong?
If a finished project didn't create an Etsy draft, it's nearly always one of three things: token expired, missing shipping profile, or missing taxonomy.
Where are my files? (Drive folder + R2 expiry)
Completed projects deliver files to your Google Drive in a tidy folder structure. The temporary download links expire after 72 hours; the Drive copy stays.
One Etsy shop per workspace
Elistit uses a strict one-shop-per-workspace model. Each Etsy shop gets its own workspace; switching workspaces switches shop, branding and connection.
Can't find what you need?
Open a support ticket from inside the app, or email a person directly. We aim to reply within a working day.